Best Western Kenosha Inn - Broken Arrow

We have stayed here several times. It improves all the time. Comfy beds, refridgerator and microwave in rooms. Very decent breakfast.

Soaps in bathrooms are from dispensers, all Dial brand. Eggs are from a mix.

There was no place to acknowledge pets so when we arrived we were denied ckeck in

I walked in around 2 pm and found NO ONE at the front desk, no way to ring or locate anyone. I called out, walked around, called out more. Finally I dialed the hotel phone and listened to it ring for at least 3-4 minutes. No answer! I finally YELLED!!!

waited 15 min, nearly left to go elsewhere. Finally someone came from the back. They apologized, was doing wash, didn't hear, etc. Completely unacceptable. Stay was ok, but starting out like this influences entire stay.

The front desk employees were very nice

I travel a lot. Not a very picky customer, but the location was GROSS. There were hairs on the sink, the bedspread *smelled* of body odor, and the eggs at breakfast were cold. I guess you get what you pay for. I had to stay here due to location but next time would rather drive.